“We,” “us,” “our” and “Grimaldi’s” refers collectively to Grimaldi’s, its subsidiaries and affiliates.
THE INFORMATION WE COLLECT
“Personal information” includes any information identifiable in nature, and may include: your company information, your name, your home or other physical address (including street name and city or town), your e-mail or other online contact information such as a user or screen name, your telephone number including home and cell number, physical location, GPS location, your financial information (such as credit card numbers) and your employment related information (such as a resume or references). You may visit and use this website without providing Personal Information. We will collect Personal Information only if you provide it to us. If you do not want us to have your Personal Information, please do not provide it to us.
You may provide us with Personal Information through various methods, including (without limitation) the following (collectively, the “Services”):
• Registration and Personal Profile Forms – If you are offered the opportunity to enter a promotion, to become a registered user of this website or to receive information about Grimaldi’s, you may be required to fill out a registration form. This form requires that you provide certain Personal Information that may include, without limitation, your name, birthdate, a user name or user id, email address, postal address, telephone number, demographic and lifestyle information, areas of interest, product usage, and/or a unique individual password.
• Transactions and Activity – If you become a registered user or if you conduct transactions through this website, we may collect information about the transactions you engage in while on the website and your other activity on the website. This information may include, without limitation, areas of the website that you visit, transaction types, content that you view, download or submit, transaction amounts, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
• Email and other voluntary communications – You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
• Employment Related Information – We may retain Personal Information you submit because you are interested in a career with us. We will use this information only for purposes related to your potential employment with us, unless you also provide it to us for purposes in addition to potential employment with us.
When you visit our website, we may collect data about the type of browser you are using, your domain name (the name of your internet service provider, or your company name), the time and length of your visit, your internet protocol (IP) address, the pages you view and the order in which you view them, and the site you last visited before coming to grimaldis.com. We use this information to improve our site’s content and structure. You will remain anonymous to us unless you provide us with your Personal Information.
We may also collect aggregated data, which is data from which the identity of an individual cannot be determined. We may use aggregated data at our discretion.
In addition, to help us understand and enhance our interactions with visitors to our website, we may permit web analytics providers to collect information from our website using automated tools likes cookies or web beacons. We also may share Personal Information with those providers. We may have similar arrangements with interest-based advertisers.
THIRD PARTY LINKS
USE OF PERSONAL INFORMATION AND OTHER INFORMATION
We may use Personal Information and Other Information for various purposes, including (without limitation): helping to establish and verify the identity of website users; opening, maintaining, administering and servicing users’ accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to website users; improving the website, including tailoring it to users’ preferences; providing users with product or service updates, promotional notices and offers, and other information about Grimaldi’s; marketing to you; responding to your questions inquiries, comments and instructions; maintaining the security and integrity of our systems.
We may engage other companies to perform a variety of functions, such as to fulfill orders, assist with promotions, provide technical assistance, etc. (collectively, “Related Companies”). Related Companies may use your information to the extent necessary for these companies to fulfill their functions.
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or other legal request, to protect the integrity of the website, to fulfill your requests or to cooperate in any law enforcement investigation or any other investigation.
If Grimaldi’s undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including personal information, to the successor organization in such transition. If material changes to our privacy practices will occur as a result of the business transition, we will notify you in the manner described above of the business transition prior to transferring your personal information.
This website is directed toward and designed for use only by persons aged 18 or older. We will not approve applications from, or establish or maintain registrations for any user we know to be under the age of 18. Grimaldi’s does not solicit or knowingly collect personally identifiable information from users under the age of 18. If we discover that we obtained personally identifiable information from an individual who indicates that he or she is (or who we know to be) under the age of 18, we will delete such information from our systems.
Your California Privacy Rights
In accordance with the CCPA, California residents have the right to request that we disclose the following information about our collection and use of “Personal Information,” over the twelve months prior to your requests:
• The categories of Personal Information we collect about you.
• The categories of sources for the Personal Information we collect about you.
• Our business or commercial purpose for collecting or selling that Personal Information.
• The specific pieces of Personal Information collected about you.
We provide financial incentives through our Pizzeria Rewards to consumers who allow us to retain and disclose their Personal Information, including the following categories: unique identifier, purchase history, geolocation data, and protected class information. These incentives may include payments to consumers (e.g., free food), and a lower price for goods or services (e.g., discounts).
In the prior twelve months, we have disclosed e-mail addresses for advertising purposes.
In the prior twelve months, we have not sold any Personal Information for a business purpose.
You also have the right to request that we delete any of your Personal Information. In some circumstances we may not be able to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.
To ask for a record of the information we hold about you, or to ask us to delete your information, please visit https://www.grimaldispizzeria.com/privacy-request/ or call us at (844) 766-8973. You must provide enough information that we can verify who you are and that you are a California resident. We will only use Personal Information provided in a request to verify the requester’s identity and authority to make the request.
Through our re-marketing efforts, we share or sell select identifiers collected from you to other third parties according to our privacy policies so that we may be able to share our marketing with you again.
You also have the right to direct us not to sell your Personal Information at any time. To opt out of the sale of your Personal Information, you may submit a request to us by visiting https://www.grimaldispizzeria.com/do-not-sell-my-personal-information/. Alternatively, you can click here: DO NOT SELL MY PERSONAL INFORMATION.
We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against your for exercising your rights under the CCPA.
We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. For user accounts registered directly with us profile information is protected by the password each member uses to access their online account. It is important that you protect and maintain the security of your account and that you immediately notify us of any unauthorized use of your account. When you sign into your account or enter payment information (such as a credit card number for purchasing items), we encrypt the transmission of that information using secure socket layer technology (“SSL”).
While we take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
CHOICE AND CONTROL
In order to provide service to you, we may send you communications related to your transactions, security or the administration of this website. From time to time, we may also send you other messages or updates about Grimaldi’s, our website and promotions or other activities. If you do not wish to receive non-transaction/security related communications from Grimaldi’s please contact us where specified in the Contact section, below.
You may also request information about your account with us, including a copy of your customer profile. We will provide this information to you on your request, and will update and correct your profile if you wish to make changes.